Returns and Cancellation

Returns Policy
At Liquor Junction, we strive to provide you with products of the highest quality. However, we understand that there may be instances where you are not entirely satisfied with your purchase. Our return and cancellation policy is designed to ensure a hassle-free experience for our customers.

 

Returns:
If you are unhappy with any of the products you've received, we offer a straightforward return process. To initiate a return, please follow these steps:

 

1. Inform us promptly: Notify us of your intention to return the products within 14 days from the date of your order being delivered. You can do this by contacting our customer support team on 233 555667788.

2. Packaging: Ensure that the products are in good condition and return them in their original packaging. This helps us process your return more efficiently.

3. Reason for return: Provide a brief explanation of the reason for the return. This information helps us improve our products and services.

4. Return shipping: We will only reimburse the cost of returning items if they were delivered in error, or if the items were damaged or defective.Please contact our customer support team for further assistance with the return shipping process.

5. Refund process: Once we receive the returned products and verify their condition, we will process your refund. All refunds will be paid within 7 days of receiving the returned product(s).             

Cancellation Policy
We understand that circumstances may arise that lead you to reconsider your purchase. Our cancellation policy is designed to provide you with a hassle-free process to cancel your order within a specified cancellation period. Please take a moment to familiarize yourself with the details below.

Cancellation Period:
To initiate the cancellation of your order, you must inform us in writing before the expiry of the cancellation period. The cancellation period begins from the moment you place your order and typically extends for a specified duration, allowing you the flexibility to change your mind if needed.

How to Cancel Your Order:
To cancel your order, please follow these steps:

Contact Us in Writing:
Send an email to CustomerSupport@example.com with the subject line "Order Cancellation - [Your Order Number]."
Clearly state your intention to cancel the order in the body of the email.
Include your order number, name, and any relevant details to assist us in identifying your purchase.

Wait for Confirmation:
Our customer support team will review your request and respond to you as soon as possible.
If your cancellation request is within the allowed period and meets our criteria, you will receive a confirmation email.

Refund Process:
Once your cancellation is confirmed, we will initiate the refund process.
Refunds will be processed using the original payment method, and the funds may take upto 7 days time to reflect in your account.
Important Considerations:

Cancellation requests made after the expiration of the cancellation period may not be accepted.
Custom or personalized orders may have different cancellation policies. Please check the product details for specific information.
We strive to make the cancellation process as smooth as possible for our customers. If you have any questions or concerns, feel free to reach out to our customer support team on 233 555667788.

Thank you for choosing us, and we appreciate your understanding of our cancellation policy.

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